We understand that tools are as good as they are being used.
if you want to manage an efficient team, you need to ensure your people understand what they are doing and how they should do it.
Therefore we love to train people so that they can benefit from the tools at their disposal.
Our training modules are grouped into 3 categories:
- Agent training > what an agent needs to know before starting to work in Zendesk
- Admin training > what an admin needs to know in order to create the optimal Zendesk instance
- Workshops > an onsite workshop based on specific topics with a hands-on approach
Discover all our Zendesk training