General Info
Hi there, it is us, Premium Plus.
You may have heard of us before, but let us introduce ourselves briefly.
In a nutshell: we’re guiding organizations toward a better customer experience. But we are also Zendesk’s Global Partner of the Year covering France, the Benelux, Portugal and the UK. We can proudly count Carrefour, Brussels Airport, DPG Media, Decathlon, Shawbrook Bank, Penhaligon’s, Arkopharma, and over 1000 other brands among our clients.
Our secret? Uhm, there isn’t any. We deliver real solutions that make our clients’ customers happy. Shall we help you do the same with yours?
Where we make the difference
- Global Zendesk partner of the year
- We can be your one-stop shop for all your Zendesk-related needs (licences & services)
- Our best practices
- Our Zendesk Essentials Onboarding Packages (🇬🇧🇵🇹🇫🇷🇳🇱)
- Our Zendesk Assist packages
- Our Zendesk trainings
- Our Zendesk integrations & apps services
- Our Custom Explore dashboards service
- Our Custom Zendesk theme service
- Our Premium Care packages (support)
- Our Zendesk health checks
- +11 years of Zendesk Experience
- +15 zendesk certified experts
- +10 themes on the marketplace
- +10 apps on the marketplace
- +1000 happy customers
Choose Premium Plus if you want to work with a multi-award-winning Zendesk partner with over a decade of expertise in building distinctive customer experiences.
Zendesk is the best-in-class CX platform, full stop. And Premium Plus has all the expertise and competence you’ll ever need to achieve your goals using it. So why settle for less? Let’s get that 360° view of the customer and provide the best possible service anytime, anywhere.
Looking to Improve Customer Experience?
Ask our Clients!
“We can always count on Premium Plus for a quick response to our questions. And if we’re struggling with something, they will always look for a creative solution.”
HANS DE BRUYN - Q8
“Premium Plus’ accommodating and pragmatic attitude helped us to rebuild our setup from the ground up, in order to fully benefit from an integrated solution.”
JADE MCALPINE - EDINBURGH AIRPORT
“Premium Plus helped us achieve more efficient operations and more professional customer service.”
TINE PALMANS - IMPERMO
Custom Zendesk themes references
Discover some of the +100 custom themes we have built
Our Zendesk references around the globe