Training Modules
We understand that tools are as good as they are being used.
if you want to manage an efficient team, you need to ensure your people understand what they are doing and how they should do it.
Therefore we love to train people so that they can benefit from the tools at their disposal.
Training Modules
Our training modules are grouped into 3 categories:
- Agent training > what an agent needs to know before starting to work in Zendesk
- Admin training > what an admin needs to know in order to create the optimal Zendesk instance
- Workshops > an onsite workshop based on specific topics with a hands-on approach
Discover all our Zendesk training
Prepare your team members for that magical moment
When new team members join, do you throw them to the lions? Or do you want them to feel comfortable before they start working in zendesk? To improve their onboarding process we have an agent training that can be booked via our website.
Discover all our Zendesk training
Interested in our other training material?
- Admin training > what an admin needs to know in order to create the optimal Zendesk instance
- Workshops> an onsite workshop based on specific topics with a hands-on approach
If it is worth doing it, it is worth doing it right
As an admin, you can create, modify and improve your zendesk environment.
But how to do this? Where to start?
With our admin training, we assist you in understanding the possibilities that zendesk offers (according to the different license types). After the training, you will understand how to configure or improve your zendesk instance.
Check out our admin training
Interested in our other training material?
- Agent training > what an agent needs to know before starting to work in Zendesk
- Workshops> an onsite workshop based on specific topics with a hands-on approach